As a result, the excessive hours spent by the solopreneur can be minimized while his/her personal life will be maximized.
To provide further information, here are some 13 services offered by virtual assistants as they are greatly used and taken advantage of by solopreneurs who generally lack time.
1. Virtual assistants offer customer services.
Situation: A solopreneur needs to give sufficient attention to every customer.
Customers are the paramount necessity of a successful business. That is why they should be provided with every attention they need. Good thing, a virtual assistant can offer a myriad of customer services that may range from handling phone calls up to wait-time management. They answer and receive calls from potential customers and come to grips with their concerns and queries. It is crucial that the VA understands and implements the terms and metric goals of the company. They add value to the goals of the business’ customer services that attract further customers.
2. Virtual assistants are appointment-setters.
Situation: A solopreneur needs to confirm every appointment.
Virtual assistants set up and arrange the appointments of the solopreneur and remind them appropriately. Moreover, VAs call the appointments and verify confirmation of the meeting. They also reschedule if any inconvenience of both the solopreneur and the other parties occur. Furthermore, VAs attentively update their client’s calendars online.
3. Virtual assistants can be helpful marketers.
Situation: A solopreneur needs to prepare a marketing plan with enough information.
A virtual assistant contacts potential advertising outlets. These can be found in the Internet, newspapers, magazines, and other resources. From these resources, they gather information about the pricing, publishing dates and deadlines, and payment policies, etc. Subsequently, the client decides on a final marketing plan after these pieces of information are reviewed and collated into a report.
4. Virtual assistants are verifiers.
Situation: A solopreneur needs to produce a direct mailing with a verified database.
By simply sending them sufficiently and needed data, a virtual assistant contacts each name and verifies this with the correct spelling, title, and address. They also ensure that every inaccuracy is rectified. Moreover, they delete the old and irrelevant names and add the new ones. They instantly hand back the amended database to the solopreneur by way of an email attachment.
5. Virtual assistants are transcribers.
Situation: A solopreneur needs to transcribe a telephone conversation or any recorded files.
A virtual assistant can efficiently do transcription if they acquire skills of fast typing and good listening. The VA carefully listens to a recording of the telephone conversation or dictated letters, reports, notes, or memos and transcribes everything into a document. After the completion, the VA submits the document or the written record to the solopreneur.
6. Virtual assistants are advertising tool makers.
Situation: A solopreneur needs to create business cards, leaflets, brochures, or any other advertising printed sheet of paper about an event or product.
With the reference to the solopreneur’s artwork, design, and stock art, a virtual assistant can outline, design, and print the advertising material for the business. These advertising tools are essential to compelling more potential customers. On the other hand, they may print these tools from a professional print shop.
7. Virtual assistants can be ghostwriters for the business blog.
Situation: A solopreneur needs to update his/her time regularly.
A primary requirement to keep a blog alive is posting regular updated information and stories. A virtual assistant can efficiently wrap this up. They can act as ghostwriters that write content for the solopreneur’s business blog. Prior to posting, a VA sends the complete article to the solopreneur before proofreading it. This saves time and effort because reading is a lot easier than actually composing.
8. Virtual assistants are web designers and developers.
Situation: A solopreneur needs to create a website and update it regularly.
A virtual assistant can either create a custom site or adopt a template in setting up a website. After creating an actual website, the VA needs to update it by regularly posting current informational and persuasive articles. It should be kept in mind that the primary duties of VA’s are maintenance, a deep understanding of user interface (UI) and programming language, and security principles implementation on the website.
9. Virtual assistants are book publishing aides.
Situation: A solopreneur wants to write a book but his/her time is not enough to get everything organized.
A virtual assistant may help a solopreneur slash aspiring book writers to be well-organized in composing a book. The VA may compile drafts, fragments, inspiring quotes, excerpts, letters, and much more components that may constitute the successful book launching. Then, after submitting every research, the solopreneur reviews all of it and edits everything before actually beginning the book format process.
10. Virtual assistants are email managers.
Situation: A solopreneur needs to regularly manage the email and address important messages from customers.
A virtual assistant can greatly help in keeping up the company’s email or the personal email of the solopreneur to attend and respond to significant messages from the customer’s concerns, feedbacks, invitations, routine requests, etc. The VA can also retrieve the email, sorts, and forwards important details to the solopreneur via email.
11. A virtual assistant can be a trustworthy caretaker.
Situation: The solopreneur needs to respond to emails, phone calls, and texts from clients but he/she is on a vacation.
Of course, a vacation is a de-stress moment where one loosens up from the stresses of the business. However, a solopreneur can’t achieve this favorability if he/she does not have someone who can aid in handling the business tasks. With a virtual assistant, he/she answers the important messages via email, phone calls, and texts before informing the solopreneur.
12. Virtual assistants offer bill-paying services.
Situation: A solopreneur needs bill-paying services off-site.
A virtual assistant sets up a checking account with payment authorization from the solopreneur. Subsequently, the VA notifies the solopreneur about the amount of money to be deposited into the account during the preparation before the actual payment. Particularly, for easier access, some banks offer online bill payment services. Aside from that, a VA can also install a desktop electronic billing system. This system helps the VA with daily electronic billing or accounting services.
13. Virtual assistants can be advertisement managers.
Situation: A solopreneur wants to execute an advertising plan or promo.
Advertising materials and promos compel further potential customers. A virtual assistant can help the business grow by monitoring the advertising plan, submitting advertisements in deadlines, trace the expiration dates, and organize payments. They also manage the exchanging communication with the advertising vendors and update the advertising report and the solopreneur’s review budget on a regular basis.
Handling the business single-handedly can’t always guarantee success because a developing business is generally allocated with overflowing tasks. Hence, a virtual assistant is certainly an effective partner to raise the business up. Solopreneurs delegate the tasks to people who are greater experts in that field and can do a specific job that a solopreneur doesn’t have time to do doesn’t know what to exactly do, or just plainly uninterested to do.